Who we are
Our website address is: https://trustfact.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact details
Food Advisory Consultancy & Training
86-90 Paul Street
Shoreditch
London
EC2A 4NE
Additional Information
Any data that is collected is for the use of Food Advisory Consultancy and Training and is not sold or used by any other parties. Your data is for internal processing only.
Under GDPR legislation we may be required to disclose your data by law.
We may use your data to:
- Keep in touch with you by email, text or social media
- Personalise learning experiences
- To ensure contractual obligations are upheld by all parties
- To ensure that accredited qualifications and e-learning are completed and certificates are created set out by any qualifications framework or body
We do not utilise any automated decision making or profiling software
How we protect your data
Food Advisory Consultancy and Training are committed to ensuring your data remains safe. Measures are in place to protect your data against unauthorised or unlawful processing, damage to your data, against accidental loss and destruction.
Third party storage is utilised where required such as awarding bodies. Awarding bodies have strict governance in relation to data.
Where paper-based records are required; namely training courses this data is kept in secure storage to prevent unlawful access.
What third parties we receive data from
- Banks
- Awarding bodies
Requesting access
You have the right to request access to the personal data we hold about you. To access this information please email info@trustfact.co.uk with the subject title of Subject Access Request. The following information will be required:
- Your full name
- Detailed description of the data you require
- Any email addresses associated with your name
- A copy of current photo ID, either a passport or driving licence
This process can take up to 30 days.
If you wish to contact us regarding your data
Please contact
Data Officer
Food Advisory Consultancy and Training
86-90 Paul Street
Shoreditch
London
EC2A 4NE
If you have a complaint regarding the use of your data please email info@trustfact.co.uk with the subject line ‘Data Complaint’ in the first instance.
If you do not believe your request or complaint have been handled in a manner you perceive to be correct you may write to:
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/